Comment Policy

DP&L Blog Comment Policy

Dayton Power & Light (DP&L) encourages an open dialogue with customers online. This blog is intended to be a useful exchange of information related to DP&L’s energy efficiency and education programs. As such, we encourage any and all questions and commentary, including criticism.

Use of this website indicates your agreement to DPL’s website terms of use. DP&L reserves the right to update this comment policy at its discretion.

Rules of Engagement

We encourage customers to engage in a productive dialogue and to provide feedback or ask questions in a civil and respectful manner. Please note: this is not the forum to address individual customer service issues; however, DP&L would like to respond to your concerns. Please email DP&L’s Customer Service department or call 800­433­8500 for residential inquires or 800­253­5801 for business inquiries.

Page Moderation

Please be advised that comments will be moderated by DP&L’s Corporate Communications and Energy Efficiency departments before they are published online. You agree that any content you post to this forum will not be confidential, and that DP&L may use that content in any way it wishes, including reproducing, distributing, incorporating into other works, and displaying the content. DP&L will have the sole right to copyright such content.

You also agree not to use this website in a way that would be defamatory, fraudulent, libelous, unlawful, abusive, harassing, or infringing on the rights of others. You further agree not to damage, alter, or “hack” this website. DP&L reserves the right to restrict your access to this website at any time, within our sole discretion.

DP&L will, at the moderator ́s discretion, choose not to publish, or may choose to remove any content previously published that is determined to:

  •  contain spam
  • contain solicitations or advertisements or non­-DP&L marketing content
  •  contain harassing, offensive, abusive, defamatory, obscene, racist, sexist, discriminatory

    or hateful content

  •  contain deceptive, misleading, potentially harmful or factually unsupported content
  •  contain links not authorized and/or approved by DP&L
  •  promote meetings, petitions, organizations or causes not officially sponsored or recognized by DP&L
  •  be “off­topic” and/or unrelated to the original content made by either DP&L or a member of the community
  •  contain private, personal or sensitive information about individuals (i.e. account information)
  •  violate copyrights owned by another entity
  •  encourage illegal action

    External Links Disclaimer

    DP&L provides links to other non­DP&L websites solely for the convenience of users. If you request certain content appearing on this DP&L website, you may be taken to the website of a third party that “hosts” or provides that content. By including these links on this website, DP&L is not concurring with, agreeing with, endorsing, or adopting the information on those other non­ DP&L websites. DP&L makes no representations whatsoever about non­DP&L websites which you may access through these links. DP&L has no control over the content of third party websites. DP&L disclaims any and all responsibility for the content and the use, of such website. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature. IN NO EVENT WILL DP&L BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEBSITE (TO INCLUDE SUCH DAMAGES CAUSED BY THIRD­PARTY USE OF THIS OR RELATED WEBSITES OR LINKS), OR ON ANY OTHER LINKED NON­DP&L SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. | email us

residential questions : 800-433-8500

business questions : 800-253-5801

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