DP&L Blog Comment Policy
Dayton Power & Light (DP&L) encourages an open dialogue with customers online. This blog is intended to be a useful exchange of information related to DP&L’s energy efficiency and education programs. As such, we encourage any and all questions and commentary, including criticism.
Rules of Engagement
We encourage customers to engage in a productive dialogue and to provide feedback or ask questions in a civil and respectful manner. Please note: this is not the forum to address individual customer service issues; however, DP&L would like to respond to your concerns. Please email DP&L’s Customer Service department or call 8004338500 for residential inquires or 8002535801 for business inquiries.
Please be advised that comments will be moderated by DP&L’s Corporate Communications and Energy Efficiency departments before they are published online. You agree that any content you post to this forum will not be confidential, and that DP&L may use that content in any way it wishes, including reproducing, distributing, incorporating into other works, and displaying the content. DP&L will have the sole right to copyright such content.
You also agree not to use this website in a way that would be defamatory, fraudulent, libelous, unlawful, abusive, harassing, or infringing on the rights of others. You further agree not to damage, alter, or “hack” this website. DP&L reserves the right to restrict your access to this website at any time, within our sole discretion.
DP&L will, at the moderator ́s discretion, choose not to publish, or may choose to remove any content previously published that is determined to:
- contain spam
- contain solicitations or advertisements or non-DP&L marketing content
- contain harassing, offensive, abusive, defamatory, obscene, racist, sexist, discriminatory
or hateful content
- contain deceptive, misleading, potentially harmful or factually unsupported content
- contain links not authorized and/or approved by DP&L
- promote meetings, petitions, organizations or causes not officially sponsored or recognized by DP&L
- be “offtopic” and/or unrelated to the original content made by either DP&L or a member of the community
- contain private, personal or sensitive information about individuals (i.e. account information)
- violate copyrights owned by another entity
- encourage illegal action
External Links Disclaimer
DP&L provides links to other nonDP&L websites solely for the convenience of users. If you request certain content appearing on this DP&L website, you may be taken to the website of a third party that “hosts” or provides that content. By including these links on this website, DP&L is not concurring with, agreeing with, endorsing, or adopting the information on those other non DP&L websites. DP&L makes no representations whatsoever about nonDP&L websites which you may access through these links. DP&L has no control over the content of third party websites. DP&L disclaims any and all responsibility for the content and the use, of such website. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature. IN NO EVENT WILL DP&L BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEBSITE (TO INCLUDE SUCH DAMAGES CAUSED BY THIRDPARTY USE OF THIS OR RELATED WEBSITES OR LINKS), OR ON ANY OTHER LINKED NONDP&L SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.